Last week, I was invited by Starbucks at Al-shaya Starbucks headquarters in Shuwaikh to checkout their new blonde roast coffee and Starbucks training room. The training room is designed (exact replica) the same way as any Starbucks coffee store, with every single detail. There we met with the wonderful management and team of Starbucks.
Rana Shaheen, Regional Communication & CSR Manager began by welcoming us and introducing the Starbucks team members, represented by Matthew Holgate, Vice President – Starbucks Coffee Middle East, and Kerry Reid – Marketing Manager. After that we tried the traditional coffee sipping and tasting, while Mr. Holgate explained to us the importance of doing that in their meetings.
Afterwards, we were separated into two groups, one group went to the tasting room with Mr Faisal Marei – Field Marketing Manager, and the other stayed in the coffee shop to try to make the heart shaped coffee art design.
In the tasting room, we made our way from cup to cup, sniffing and sipping and trying to listen to our taste buds. This has been a great experience and the best after all.
Mubarak Esmail from Blog HiKuwait Enjoying the Aroma
Thanks to all of Startbuck’s wonderful team for sharing this valuable information with us and the company’s secrets to success.